Carlsbad Cookie Company is committed to protecting your privacy online. We do everything we can to make this online experience user friendly and enjoyable. Gathering data regarding our customers is necessary in order to bill and ship orders with accuracy. Please read the following to understand how this information is utilized.
What information does Carlsbad Cookie Company collect?
Carlsbad Cookie Company asks for billing and shipping address information when a customer is ready to checkout. This address information is not, and WILL NOT, be sold to other companies to encourage more junk mail. We keep all customer information private. We also require a valid phone number. This helps us cut down on fraud and protect the online shopper. Upon checkout, the customer is asked if they would like to be included in our mailing list for product updates. This is not required and the customer may uncheck this box. The denial is honored. If the customer chooses NOT to be included, they will not receive mass e-mails from us. If they do choose to be added to our mailing list, either via ordering or the subscribe box in the sidebar, they can easily unsubscribe by clicking the unsubscribe button found at the bottom of promotional e-mails.
What information do parties other than Carlsbad Cookie Company collect?
What are “cookies” and how do we use them?
Cookies are small bits of data that are sent to your browser and stored on your hard drive. Carlsbad Cookie Company does not use any cookies.
What do we do with the information we collect?
We use it to ship your order. That’s it.
With whom do we share your information and for what purpose?
Carlsbad Cookie Company does not sell, rent, or trade your personal information with others.
What if I want to change my subscription information?
Changes and requests pertaining to existing subscriptions can be made by sending an e-mail to us at firstname.lastname@example.org. Once you submit your request, we will contact you about changing your subscription. We are unable to make any changes to subscriptions through our website.